Terms and Conditions
Bookings
Newcomers & casual attendance are always welcome and you can brush up with a private lesson (needed if after the second week of course). However, bookings are essential. Please book the lessons or workshops through our Lessons & Workshops page, or you can contact us directly for any questions or bookings.
Refunds and Transfers (Cancellation Policy)
If a course doesn’t get enough enrolments to go ahead, we’ll let you know and will give you a full refund or suggest a transfer to another course.
If you find you can’t attend a course you’ve enrolled for, as long as you let us know before it starts, we may be able to transfer you to another one in that year. There’s no fee for transfers.
If you do have to cancel your registration and give us a week’s notice, you’ll get a 90% refund. If you cancel during the week before the course starts, it’s 50%. We’re sorry but there are no refunds after a course has started. Refunds go back to you via bank transfer, we’ll ask you for your bank account details.
Concession cards are only able to be transferred in exceptional circumstances such as serious injury.
If you have to miss a session, it’s not possible to catch up on another course (and you can’t send another person in your place). We reserve the right to refuse or cancel enrolments.
Cancellation for Private Lessons
96 hours cancellation notice is required otherwise venue hire payment may be required.
Course Changes
All course details may be subject to change, and to a minimum and maximum numbers as courses may become booked out or canceled.
Health and Safety
While safety is important to us, we are not liable for any injuries you may receive while attending our courses.